Privacy Policy

Last updated: [ADD DATE]

Controller

The controller processing your personal data is [LEGAL ENTITY NAME], registered office Čulenova 5, Tower A, 811 09 Bratislava, Slovakia, company ID: [ADD], operating the Meliora Studio beauty salon.

Data protection contact: martina@meliorastudio.sk, tel. +421 945 504 295.

What data we process

Identification and contact details you provide when booking or enquiring (name, phone number, email).
Details of booked treatments and your communication with us.
Technical data about your visit (IP address, device and browser type, on-site interactions) — only with your consent via cookies.

Purposes and legal basis

Bookings and providing services — performance of a contract and pre-contractual steps (Art. 6(1)(b) GDPR).
Communication and handling enquiries — our legitimate interest (Art. 6(1)(f) GDPR).
Analytics and marketing (Microsoft Clarity, Meta Pixel) — only based on your consent (Art. 6(1)(a) GDPR), which you can withdraw at any time.
Compliance with legal obligations — e.g. accounting and tax law.

Cookies and analytics

Essential cookies enable the basic functioning of the site. Analytics and marketing cookies are used only after your consent in the cookie bar. These include:

Microsoft Clarity — analysing visitor behaviour and improving the site.
Meta Pixel (Facebook) — measuring and optimising advertising.

You can withdraw consent at any time by clearing cookies in your browser or changing your choice in the cookie bar.

Recipients and processors

Your data may be made available to service providers who process data on our behalf (e.g. web hosting, booking system, Microsoft and Meta within the scope of cookies). For any transfer outside the EU/EEA we ensure appropriate safeguards.

Retention

We keep personal data only for as long as necessary for the given purpose, or as required by law.

Your rights

You have the right to access your data, rectify it, erase it, restrict processing, data portability, object to processing, and withdraw any consent at any time. You can exercise these rights using the contacts above.

If you believe your data is being processed unlawfully, you have the right to lodge a complaint with the Office for Personal Data Protection of the Slovak Republic (dataprotection.gov.sk).